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Terms of Use for innoword
innoword (“innoword”, “We”, “Us”) provides professional translation services, including document translation, website translation, video translation, and application translation.
Scope: These Terms of Use apply to all of innoword’s services and our website at inno-word.com.
By accessing innoword’s website at inno-word.com and using our services, you agree to the terms and conditions set forth in these Terms of Use.
If you do not agree to these terms, conditions, and policies, please do not use our services or access our website inno-word.com.
You agree to comply with all applicable laws and regulations related to your use of innoword’s services. You shall not use the services for any illegal or unethical purpose.
You agree to provide accurate and complete information when using innoword’s services. You are responsible for the accuracy and completeness of the information you provide.
You agree to keep your innoword account login information confidential and not share it with anyone else. You are responsible for all activity that occurs on your account.
You agree to respect the intellectual property rights of innoword and third parties. You shall not copy, download, use, or distribute any content on the website or in innoword’s services without the written permission of innoword or the owner of the rights.
You agree to provide feedback and reviews of innoword’s services when requested. Your feedback and reviews will be used to improve the quality of our services.
You agree to provide translation materials in the correct format, clearly and understandably. innoword reserves the right to refuse to translate documents if the documents do not meet these requirements.
You agree to protect your data and not share it with anyone else without your consent. innoword shall not be liable for any loss or damage caused by your unauthorized sharing of data.
innoword is committed to providing high-quality translation services to you. We will use our best efforts to complete services on time and according to your requirements.
innoword is committed to protecting your information. We will use appropriate security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction.
innoword reserves the right to update, modify, or change its services at any time. We will notify you of any significant changes.
innoword reserves the right to terminate your service at any time, with or without notice. We will refund you for any paid services that have not been completed.
innoword is committed to ensuring the quality of its translation services. We use a team of professional translators with high expertise and experience in a wide range of fields. We also use the most advanced translation technologies to ensure the accuracy and fluency of translations.
innoword is committed to resolving all customer complaints promptly and efficiently. If you are not satisfied with our services, please contact us at saltlux@inno-word.com or +84989071661. We will review your complaint and provide a solution.
innoword will compensate you for any damages caused by our services due to our fault. The amount of compensation will be determined based on the actual damages you have suffered.
The information on the inno-word.com website is not intended to be used or considered as a substitute for independent research or advice that you may receive when consulting directly with an innoword representative.
You acknowledge that using the website involves risk without any guarantees. innoword, its directors, employees, or anyone involved in creating the website and its content shall not be legally liable or responsible to anyone for any damages, losses, or harm that may arise from the use of the website. For these reasons, we will not be liable for any concerns you may have regarding any content on the website.
The inno-word.com website may provide links to websites or network resources of third parties. The user acknowledges and agrees that innoword is not responsible for the success or failure of such links and does not guarantee, approve, investigate, or verify the information, and is not responsible for any information, advertising content, products, or other materials provided by these websites/sources. damages or losses caused or alleged to be caused by or in connection with the use or reliance on any information, products, or services provided by such external websites. These links are provided for convenience and reference only.
All trademarks, service marks, trade names, logos, and symbols on the website are the property of innoword. Any act of copying, quoting, modifying, distributing, publishing, circulating, or reusing directly or indirectly the content on this website for commercial or any other purpose in any form without the prior written consent of innoword; or any act of directly or indirectly infringing or damaging the company’s brand image is considered an infringement of innoword’s legal rights. The company has the right to request the customer to cease using the services on the inno-word.com website and to bear full legal responsibility and compensate innoword for any losses or damages caused if there is any violation of these regulations.
innoword reserves the right to change, modify, add, or delete any part of the Terms and Conditions of Use at any time, and the changes will take effect immediately upon posting on the website without prior notice.
You agree to pay in full for innoword’s translation services according to the prices listed on the website or according to a separate agreement between you and innoword. You can pay using the payment methods accepted by innoword, including bank transfer, credit card/debit card, or cash.
innoword will refund you in the following cases:
You must submit a refund request to innoword via email at saltlux@inno-word.com or phone number +84989071661 within 15 days of receiving the translation service. innoword will review your request and make a refund decision within 15 business days.
innoword is committed to providing 24/7 translation services. However, there may be some service disruptions due to technical or maintenance factors. innoword will notify you of any anticipated service disruptions and will make every effort to minimize downtime.
If you have any complaints about innoword’s translation services, please contact us at saltlux@inno-word.com or +84989071661. We will review your complaint and provide a solution within 01 business days.
Any disputes arising from these Terms of Use shall be resolved in accordance with Vietnamese law. The competent court to settle disputes is the Hanoi People’s Court.
If you have any questions about these Terms of Use or need further assistance, please contact us at saltlux@inno-word.com or +84989071661.
You agree that you have read and understood these Terms of Use and agree to comply with the terms and conditions set forth in these Terms of Use.
Saltlux Innovation reserves all rights
Saltlux Innovation reserves all rights not expressly stated in these Terms of Use.
Updated:
These Terms of Use were last updated on July 30th 2024.
HEAD OFFICE
Hyodong Building, 17, Samseong-ro 75-gil, Gangnam-gu, Seoul
VIETNAM OFFICE
Vien Dong Building, 36 Hoang Cau, Hanoi, Vietnam
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